Hiking Šmarna gora KIDS

Cancellation Policy

Cancellation Policy If a guest cancels their tour reservation within 24 hours of the scheduled tour start time, 50% of the total tour price will still be charged. This fee covers administrative costs and ensures fair compensation for services and resources reserved in advance. Policy Details: - Cancellation Within 24 Hours: If a cancellation is made less than 24 hours before the tour, the guest will be charged 50% of the total tour cost. - Refund: The remaining 50% of the payment will be refunded to the guest using the original payment method within [5-7 business days]. - No-Show: If a guest fails to attend the tour without prior cancellation, the full tour fee will be charged, and no refund will be issued. Thank you for your understanding and cooperation with our policy, which helps us maintain high-quality experiences for all our guests.

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